From the moment a customer scans a QR code to the instant a payout hits your bank, RRDine handles every step. Here's everything you get.
No app download. No account creation required. Just scan, browse, and order — in under 60 seconds on any phone.
The ordering page is designed for a phone screen first. Large tap targets, smooth scrolling, fast load times. Works perfectly on desktop too.
Floating cart button tracks the running total. Customers can adjust quantities, remove items, and add special instructions per item — all before checkout.
QR scan pre-fills the table number. Takeout customers enter their name and phone. One checkout flow handles both order types cleanly.
After checkout, customers see a live status page: Received → Accepted → Preparing → Ready. Updates in real time — no refresh needed.
Outside your posted hours, the ordering page shows a friendly "We're closed" message with your next open time. No orders slip through on off-hours.
Customers enter a delivery address, the system validates against your delivery zone, calculates the fee, and routes the order to your queue marked for delivery.
A real-time order dashboard built for the pace of a working kitchen. Accept, manage, and complete orders without leaving the screen.
New orders trigger a sound alert and browser notification the instant payment is confirmed. No polling delays — real-time WebSocket push.
Three-column view: New → In Progress → Complete. Drag orders across stages or click to update. Every status change is pushed live to the customer.
One click to print a formatted kitchen ticket for any order. Works with any printer connected to your POS or back-office computer.
Issue full or partial refunds directly from the order detail screen. The refund is processed through Stripe and logged to the order history automatically.
Full searchable order log with filters by date range, order type, and status. Find any order in seconds — useful for resolving customer questions.
A fullscreen, tablet-optimized KDS view your kitchen team lives on. New orders appear instantly, showing every modifier, removal, and placement note. Auto-refreshes every 5 seconds — no mouse needed.
Stripe Connect means every payment from your customers flows directly to your bank account. We take our platform fee automatically — you never invoice us, we never hold your funds.
Connect your bank account in minutes via Stripe's secure onboarding. Your business name appears on customer credit card statements — not RRDine.
Set your local sales tax rate per location. Tax is calculated and displayed at checkout, collected with the order, and broken out in your payout reports.
Tip prompts at checkout with preset options (15%, 18%, 20%, Custom). Tips are paid directly to you via Stripe Connect — we don't touch them.
See your gross revenue, platform fees deducted, Stripe processing fees, and net payout — by day, week, or month. No spreadsheet required.
One-tap checkout for customers who have their card saved in their phone's wallet. Significantly reduces cart abandonment on mobile.
Create fixed-dollar or percentage discount codes with optional expiry, usage limits, and minimum order requirements. Applied at checkout with a visible discount line on the total.
Customers get an SMS when their order is confirmed (with a tracking link) and again when it's ready for pickup. Restaurant owners get a new-order SMS alert. Powered by Twilio — activate with your own account credentials.
QR codes are generated automatically for every table you create. Scan one and the ordering page opens pre-loaded with that table's context — no typing required.
Create tables with names or numbers. The QR code and ordering URL are generated automatically. Rename or reorder tables anytime.
Every table gets a unique, secure QR code. The URL includes a token that ties the order to that specific table — no manual entry on the customer's side.
Download individual QR codes as high-res PNG or grab a ZIP of all tables at once. A print sheet view puts all tables on one page, labeled and ready for laminating.
Invalidate and regenerate a table's QR code at any time — useful if a code gets damaged or shared somewhere it shouldn't be. Old codes stop working immediately.
A dashboard built for operators who need answers fast — not analysts who live in spreadsheets. Open it with your coffee and know exactly where you stand.
Yesterday's revenue, order count, average order value, and tip total — front and center every morning when you open the dashboard.
Daily, weekly, and monthly revenue charts. Toggle between views to see if you're trending up, spot seasonal patterns, and compare periods.
Ranked list of your best-performing items by quantity and revenue. Know what to protect, what to promote, and what's underperforming.
See the split between dine-in and takeout orders by volume and revenue. Understand which service mode is driving your business.
Hourly order volume by day of week, visualized as a color-intensity heatmap (last 90 days). See instantly when your kitchen is slammed vs. when you're overstaffed. Staff smarter.
Export any report as CSV or PDF — useful for accountants, weekly team reviews, or year-end analysis. Coming on Growth plan.
30 minutes after an order is completed, customers receive an email with a link to a simple 1–5 star rating page. Average ratings roll up to your analytics dashboard automatically.
Whether you're a solo operator or running a small chain, RRDine scales with your operation. Manage multiple locations, staff accounts, and custom branding from one account.
Your restaurant gets yourname.rrdine.com the moment you sign up. Customers order at a URL that reflects your brand, not a third-party marketplace.
Point your own domain (like order.yourplace.com) to your RRDine storefront. Full SSL included — your customers never see rrdine.com in the URL.
Invite managers and staff by email. They receive an invitation link and set their own password. Managers get full dashboard access; staff are limited to Live Orders and KDS.
Manage multiple locations under one account. Switch between them in the dashboard. Each location has its own menu, QR codes, and order queue.
Third-party apps take a cut of every order and own your customer. Point-of-sale platforms charge thousands to set up. RRDine is built for independent operators who want direct ordering without the overhead.
| Feature | RRDine | DoorDash / Grubhub | Toast / Square POS |
|---|---|---|---|
| Ownership & Branding | |||
| Your brand in the URL | ✓ | ✗ Their app | Varies |
| You own customer data | ✓ | ✗ They own it | ✓ |
| No commission per order | ✓ | ✗ 15–30% | Low fee |
| Ordering Experience | |||
| QR code table ordering | ✓ | ✗ | ✓ |
| Ingredient removal & pizza placement | ✓ | ✗ | Add-on only |
| No app download needed | ✓ | ✗ App required | ✓ |
| Real-time order status to customer | ✓ | ✓ | Varies |
| Setup & Cost | |||
| Setup cost | Free | Free | $500–$2,000+ |
| Hardware required | None | Tablet | POS terminal |
| Monthly subscription | From $49 | Free (% instead) | $100–$400+ |
| Team & Operations | |||
| Staff accounts with role limits | ✓ | ✗ | ✓ |
| Built-in KDS (kitchen display) | ✓ | ✗ | ✓ |
| SMS order notifications | ✓ | App push only | Add-on cost |