Flat monthly subscription per location. No setup fees, no long-term contracts, no commissions on your orders. Cancel anytime.
All plans include a 14-day free trial. No credit card required. Cancel anytime from your dashboard.
On top of your monthly subscription, we charge a 1.5% platform fee on each completed order. This covers the infrastructure that processes, routes, and delivers your orders in real time.
This is Stripe's standard fee, charged directly by Stripe. It's the same rate you'd pay if you set up Stripe yourself. We don't mark it up — it flows straight to Stripe.
No setup fees. No cancellation penalties. No per-table charges. No fees on tips (tips go 100% to you). Your monthly subscription plus 1.5% — that's it.
At 100 orders/month averaging $40 each, your RRDine platform fee is $60. DoorDash would take $1,000+ on the same volume.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Ordering & Menu | |||
| Branded subdomain | ✓ | ✓ | ✓ |
| Custom domain (order.yourdomain.com) | — | ✓ | ✓ |
| Menu items & categories | Unlimited | Unlimited | Unlimited |
| Item modifiers & add-ons | ✓ | ✓ | ✓ |
| Dietary tags (Vegan, GF, Spicy, etc.) | ✓ | ✓ | ✓ |
| QR table ordering | ✓ | ✓ | ✓ |
| Dine-in & takeout | ✓ | ✓ | ✓ |
| Delivery ordering & zones | — | ✓ | ✓ |
| Payments | |||
| Stripe direct payouts | ✓ | ✓ | ✓ |
| Tax configuration | ✓ | ✓ | ✓ |
| Tip collection | ✓ | ✓ | ✓ |
| Refund processing | ✓ | ✓ | ✓ |
| Promo codes & discounts | — | ✓ | ✓ |
| Apple Pay / Google Pay | Roadmap | Roadmap | ✓ |
| Operations & Staff | |||
| Owner accounts | 1 | 1 | Unlimited |
| Staff accounts | — | Up to 5 | Unlimited |
| Manager & staff roles | — | ✓ | ✓ |
| Locations | 1 | 1 | Unlimited |
| Kitchen Display System (KDS) | — | — | ✓ |
| Analytics & Reporting | |||
| Daily sales summary | ✓ | ✓ | ✓ |
| Revenue charts | ✓ | ✓ | ✓ |
| Top-selling items | ✓ | ✓ | ✓ |
| Peak hours heatmap | — | ✓ | ✓ |
| Export reports (CSV/PDF) | — | ✓ | ✓ |
| Support | |||
| Email support | ✓ | ✓ | ✓ |
| Priority chat support | — | ✓ | ✓ |
| Dedicated account manager | — | — | ✓ |
| SLA uptime guarantee | — | — | ✓ |
No. Your 14-day trial starts the moment you create your account — no credit card required. At the end of your trial, you'll choose a plan and enter billing info to continue.
The 1.5% platform fee is automatically deducted from each completed order before the funds transfer to your Stripe account. You never have to manually pay it — it happens at the moment of payout.
Yes. Cancel from your billing dashboard at any time. You'll retain access until the end of your current billing period — no proration, no cancellation fees.
Yes — you'll connect your own Stripe account during onboarding. This is what ensures payments go directly to you. If you don't have one, Stripe's Express onboarding takes about 5 minutes.
Each physical restaurant location is one subscription. If you have two locations, that's two subscriptions. Enterprise plans include volume discounts for multi-location operators.
Absolutely. Upgrade or downgrade at any time from your billing settings. Upgrades take effect immediately; downgrades take effect at the next billing cycle.
Never. There are no setup fees, no onboarding fees, and no equipment costs. You need nothing more than a phone or tablet to manage orders and a computer to set up your menu.
Since payments go directly to your Stripe Connect account, you are the merchant of record and you handle disputes through your Stripe dashboard. We provide order records to support any response.